Together, We Can.
We are seeking a dynamic and motivated individual to join our team as an In-House Marketing Assistant Manager. In this role, you will oversee the day-to-day operations of our In-House Marketing department, driving production for various marketing programs while ensuring compliance with company policies and procedures.
Schedule: Full-time, with availability for evening shifts, weekends, and holidays as needed.
Why Hilton Grand Vacations?
- We offer competitive compensation, including a base salary plus incentives, along with opportunities for professional growth and career advancement.
- Our customizable benefits package ensures your individual needs are met, including but not limited to 401(k) matching, health insurance, paid time off, and tuition reimbursement.
How We Invest in You:
- Total compensation of $75,000++ (includes competitive base, plus incentives).
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Opportunities for professional growth and career advancement.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Key Responsibilities:
**Must have Timeshare Marketing experience.
- Lead a team of sales-oriented marketing staff, recruiting, training, and developing associates to maximize their potential and drive sales success.
- Develop and host weekly meetings to inspire and motivate your team, fostering a culture of excellence and continuous improvement.
- Design programs and strategies to increase tour flow during off-season months, maximizing marketing opportunities.
- Maintain 100% satisfaction with owners and guests by addressing concerns promptly and providing exceptional service.
- Exceed budget tour flow targets and manage marketing costs efficiently while maintaining site penetration above approved levels and minimizing guest complaints.
- Manage representative performance standards and penetration rates to optimize results, conducting performance appraisals, counseling, and coaching sessions as needed.
Job Requirements:
- One year of Timeshare, Management, and Customer Service experience.
- Proficiency in MS Office Suite, Concierge, Web-Based Reporting, and basic check-in procedures.
- Strong attention to detail with excellent analytical and problem-solving skills.
- Ability to think strategically and analyze information in a timely and accurate manner.
- Excellent interpersonal communication skills to effectively interact with all levels of the organization.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
