As a Quality Assurance Coordinator, you will play a key role in supporting our new timeshare owners through face-to face interactions.  Your primary responsibilities will focus on verifying and reviewing ownership documents, ensuring accuracy, and delivering exceptional service with professionalism and enthusiasm.

Why Join Us? Because it’s “Where You Belong”!

• A Culture of Belonging: Feel empowered in a welcoming, inclusive environment where teamwork and passion drive success.
• Unparalleled Benefits & Travel Perks: Enjoy industry-leading benefits, travel discounts, and exclusive experiences at world-class resorts.
• Endless Growth Opportunities: From mentorship programs to leadership training, we invest in your future.

What will you be doing as a Team Member?

• Welcome and engage with new timeshare owners, helping to create a positive and memorable experience.
• Review and collect pre-arrival documentation to ensure completion and accuracy.
• Verify, print, and prepare ownership contracts, ensuring all documents are accurate and ready for the Quality Assurance team.
• Act as a second set of eyes to completeness of required signatures, dates and stamps.
• Distribute deals based on a Quality Assurance rotation system and ensure all required documents are included.
• Support the team with contract processing, administrative duties, and other responsibilities as needed.

Qualifications:

• Positive and enthusiastic attitude
• Time-shared experience preferred
• Excellent verbal communication and active listening skills
• Ability to multitask, prioritize, and work independently or as part of a team.
• Keen attention to detail, especially when reviewing contracts and legal documentation.
• Must be willing to work on weekends and most major holidays

Come and experience the difference in working for a company that values each one of its employees! “Where You Belong” isn’t just a tagline – it’s a promise. Whether you’re starting your career or looking for your next opportunity, HGV is a place where your talent is valued, your growth is supported, and your work makes a real impact.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.