Together, We Can.
As an In House Marketing Representative, you will be responsible for the promotion of booking eligible onsite guests to attend the HGV presentation or the selling of a vacation package to HGV resort. Responds to guests in a timely manner and represents HGV’s Cultural Values while demonstrating Customer Services based on HGV Values.
- Each team member is encouraged to carry out all reasonable requests by management, which the team member is capable of performing
- Distribute approved promotional information and incentives to guests that meet tour site qualifications determined by the marketing managers.
- Completes required paperwork accurately and disposition is entered in CRM tool (VOICE, CHORUS, Eclipse, Salesforce) for each customer contact and tour.
- Provides location related guest service to resort guests and visitors, including directing guests to responsible resort services for specific assistance or information.
- Maintains established Minimum Performance Standard on monthly basis.
- Reviews production reports and advises MOD in writing on any challenges within the month the tour shows or package is sold.
- Contacts all guests through onsite call campaigns through company CRM systems.
- Provides information to Fulfillment Department to accurately assist with offering the guest the ability to be pre-gifted as a service prior to tour.
To fulfill this role optimally, you must possess the following minimum qualifications and experience:
- High School Diploma or equivalent
- Able to work varying hours and shifts, including weekends and public holidays
- 1+ year of face-to-face consumer sales/marketing experience
- Excellent interpersonal and guest relations skills
- Must be highly driven and a self-starter
- Detailed understanding of local area
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
- BA/BS/Bachelor’s Degree
What will it be like to be a Team Member…..
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. We offer a phenomenal benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.
HGV now offers Day One Team Member Benefits!!!
Don’t wait! Apply Today.
EOE/Disabled/Veterans
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Beneficios que respaldan la salud y el bienestar financiero de los miembros del equipo.
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Descuentos en viajes y hoteles para miembros del equipo, familiares y amigos.
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Un equilibrio saludable entre el trabajo y la vida personal con tiempo libre pago y horarios flexibles.
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Eventos de los miembros del equipo que fomentan el compañerismo a través de actividades divertidas.
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Una cultura de mentalidad abierta comprometida con la diversidad y la inclusión.
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Incentivos para los miembros del equipo que demuestran excelencia todos los días.
Perks from day one:
Travel discounts
Throughout the summer, they embraced the power of collaboration, discovered the true meaning of hospitality and experienced what it feels like to thrive in a workplace where they truly belong.
Together, they gave back with over 200 hours of volunteer service, sharpened their skills through more than 1,280 hours of professional development and many got the opportunity to continue their hospitality journey with us beyond their internship. We're proud of their commitment and the impact they made. As they embark on the next steps of their professional journeys, we can't wait to see the remarkable things they'll achieve. 
Here's to the 2025 interns — thank you for an unforgettable summer! 
From hanging out with Joey Fatone to capturing behind-the-scenes magic and enjoying an 
We’re proud to have partnered with the Boys & Girls Clubs of Palm Beach County to donate 257 computers, helping expand digital access for youth and staff across their organization.
These laptops were previously used in our Bluegreen Boca Raton corporate office. As our team transitions to new devices, we saw a meaningful opportunity to give them a second life, support the community and promote sustainability.
Our EVP & Chief Technology Officer Onkar Birk and SVP Technology Services Dave Parker joined HGV Team Members and Boys & Girls Clubs representatives to present the donation on-site.
We’re proud to support the incredible work of the Boys & Girls Clubs of Palm Beach County and honored to make this donation that helps empower their mission. 
