Together, We Can.
Work for a winning team that offers Day-one Benefits and Daily Pay!* Team Members are the HEART of what we do.
As a Housekeeping Coordinator, you will supervise operations, including rooms, common area, and heart of the house areas, to achieve and maintain the resort’s high standards of cleanliness.
Why do Team Members Like Working for us:
- Competitive base pay
- Quarterly bonus eligibility
- Benefits on day one
- Now Offering Daily Pay*- get your earned pay any time before payday
- Recognition Programs and Rewards
- Discounted Hilton hotel rates worldwide
- 401(k) program with company match
- Employee stock purchase program
- Paid Holidays, Sick days and Generous Paid Time Off Program
- Tuition reimbursement
- Numerous learning and career advancement opportunities
Schedule Details: Our housekeeping team members must adapt to various shifts, including weekends and holidays.
Responsibilities:
- Answers incoming calls using proper telephone and radio etiquette.
- Creates, dispatches and completes work orders in the company’s facilities management system.
- Determines daily housekeeping service needs and ensures adequate team members are scheduled to perform work.
- Responds to inquiries regarding lost and found items.
- Prepares and arranges to return Lost and Found items through on-site pick-up, United States Postal Service, Federal Express, United Parcel Service, or other designated carrier.
- Maintains and communicates accurate suite status to the Front Office team members.
- Prepares reports relating to suite occupancy and incentive programs, where applicable.
- Perform cleaning duties as needed.
Qualifications:
To fulfill this role optimally, you must possess the following minimum qualifications and experience:
- High School Diploma/GED
- Able to work flexible schedules, including mornings, evenings, weekends, and holidays
- Computer proficiency in Microsoft Word, Excel, and Outlook.
- Excellent customer service skills.
- Proficient in time management, organizing, and managing multiple priorities.
- Ability to take the initiative and effectively adapt to changes.
- Recognizes an emergency and takes appropriate action.
- Able to establish and maintain a cooperative working relationship.
- Able to use sound judgment; work independently, with minimal supervision.
- Performs well with frequent interruptions and/or distractions.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
The hourly rate for this role is between $19.00 -$21.15 based on experience
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Don’t hesitate to get in touch with us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Beneficios que respaldan la salud y el bienestar financiero de los miembros del equipo.
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Descuentos en viajes y hoteles para miembros del equipo, familiares y amigos.
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Un equilibrio saludable entre el trabajo y la vida personal con tiempo libre pago y horarios flexibles.
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Eventos de los miembros del equipo que fomentan el compañerismo a través de actividades divertidas.
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Una cultura de mentalidad abierta comprometida con la diversidad y la inclusión.
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Incentivos para los miembros del equipo que demuestran excelencia todos los días.
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