Together, We Can.
HGV now offers Day One Team Member Benefits!!
We are seeking a dynamic, proactive individual that is self-motivated and seeking long term growth potential in a dynamic environment!
What will I be doing?
As a Tour Dispatcher, you would be responsible for performing your position’s responsibilities in alignment with our diverse culture and driving company success through performing the following tasks to the highest standards.
Your duties include, but not limited to:
- Answer all incoming telephone calls to gather and coordinate tour information while also providing support for the production team members and management.
- Accurately input tour data and guest information in the Company database.
- Check availability for guest tours and tours information.
- Search and research guest names and tour history in company database.
- Maintain accurate records and logs of all tour booking activity.
- Responsible for daily deposit log of concierge tour deposits.
- Create and distribute daily reports of departmental activity.
- Regular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position.
What we are looking for…
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth! At the core of our company’s success are our Team Members. To fulfill this role successfully, you must have open availability, able to work nights and weekends as well. Must possess the following minimum qualifications and experience:
- High School Graduate or GED equivalent – 6 months minimum previous customer service experience
- Previous experience with handling a multi-phone lines is a must plus computer experience in MS Word and Outlook.
- Proven high proficiency using strong, clear verbal communication skills.
- Have open availability to work any day of the week, and any shift to include weekends and holidays.
- Prior data entry experience.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
