Hilton Grand Vacations is looking for a dule-property Asst Director of Housekeeping to join the Oceanaire and Ocean Beach Club Resort team in Virginia Beach. Apply now to join our journey to success!  Our 536 room, Caribbean-inspired resorts sit just steps from the bustling Virginia Beach Boardwalk and is a stone’s throw away from the ocean featuring spacious and well-appointed studios and one- and two-bedroom suites with fully equipped kitchens.  Guests can also enjoy one of four ocean front pools with a cascading waterfall.  This family-friendly resort offers plenty of ways to make vacation memories. 

For more than three decades, we have proudly served as Hilton’s exclusive timeshare brand, creating exceptional vacation experiences for over 725,000 travel enthusiasts across the globe. At HGV we are committed to offering our members and guests unparalleled vacation ownership options, coupled with unmatched services and benefits. Our top priority remains to inspire and delight our guests with every vacation experience, ensuring that they create memories that last a lifetime.

In this role, you play a critical role in the success of our property. Your leadership and management skills will be essential in ensuring that our Department meets and exceeds standards of operation, quality, efficiency, and excellence in service to our valued guests and owners. 

Main Responsibilities: 

• Acts as lead for the department, manages and coordinates all departmental Team Members in their various work assignments to ensure a department that is run efficiently and productively
• Routinely inspect units and common areas to ensure they are in compliance with departmental standards
• Supervise guest requests and complaints, resolving issues and coordinating efforts with other departments as vital to providing excellence in service
• Assist in ensuring that an accurate inventory of linens and supplies is maintained
• Ensure all assets, equipment, supplies and storage are accurately locked and secured
• May investigate accidents and initiate accident reports, recommending appropriate corrective action
• Ensure all departmental staff is working safely and in accordance with OSHA regulations
• Adhere to corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules
• May be required to do other duties and special projects as assigned by your leader.

Key experience and Qualifications: 

• 3 years of prior supervisory experience
• 3 years in a related housekeeping role
• Excellent Organizational and interpersonal skills.
• Good command of the English language in order to communicate both verbally and in writing with guests, owners and Team Members, and fully comprehend job assignments
• Takes the right steps at the right pace to produce the right results.
• Builds confidence in self and others with honest and dependable interactions.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of and ability to implement all departmental policies, procedures, safety standards, including OSHA, blood-borne pathogens and grooming standards
• Knowledge of proper usage of all cleaners and cleaning equipment.

Why do team members like working for us: Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.