Together, We Can.
Why do team members like working for us:
- Driven hourly base pay
- Daily Pay* – get your earned pay any time before payday
- Quarterly Bonuses**
- Benefits on day one
- Discounted Hilton hotel rates worldwide – 401(k) program with company match
- Employee stock purchase program
- Generous Paid Time Off Program
- Tuition reimbursement
- Numerous learning and career advancement opportunities
Schedule Details: 11 PM – 7 AM
Are you someone who loves challenges and possesses strong problem-solving, troubleshooting, and accounting reconciliation skills? Possess the ability to handle concerns with guests with outstanding customer service and hard work in everything you do.
What will I be doing?
The position leads all aspects of the auditing, posting, and balancing of daily financial transactions to support the resort’s continuing effort to deliver outstanding guest service and financial profitability. As well as being the overnight guest service agent.
- Keeping hotel financial records in order
- Processing invoices, transactions, room charges, refunds, etc.
- Preparing and distributing employee checks
- Verifying that all accounts are balanced and supported by documentation.
- Checking guests in and out of the hotel
- Responding to guests needs, requests, and complaints
- Answering the phone and making reservations
- Summarizing each night’s operations and listing any follow-up tasks for management
- Following End of Day procedures.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
**Quarterly bonus is not guaranteed
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- High School diploma/GED
- 1 years of related experience
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
