Together, We Can.
There’s something truly fun and exciting about Hilton Grand Vacations. Our inspiration drives us in making a positive impact and memorable experiences for our owners, team members and guests. HGV Team Members are at the center of everything we do and it’s their talent, passion, and dedication that drives our success!
Quality Assurance is the primary liaison to the customer and handles the customer follow-up process.
Here’s why you’ll love it here!
- Excellent health care options (medical, dental, and vision)
- 401(k) with Employer matching
- Employee Stock Purchase Program
- Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
- The industries top training in a lively environment
- Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts
- Perks at Work Discount Program
- $31.24 per hour
- And so much more!
Responsibilities:
- Provide professional and courteous service to all owners and guests in accordance with HGVC’s standards of integrity and quality service
- Provide excellent service to guests and new owners from the date of purchase until the time their membership account has been established.
- Manage and build reports
- Keep up with materials that need to be ordered.
- Ensure compliance standards are being met
- Meet with current owners at the Sales Gallery and resolve any issues they may have
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- High School Diploma/GED or equivalent experience
- Have open schedule to work weekends and holidays
- Current CA notary public or ability to obtain within 90 days
- Current California Real Estate License or willing to do the coursework and pass the test to get licensed within 6 months
- 1-3 years of related experience
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Associate’s Degree/College Diploma
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
