Quality Assurance Coordinator

Job ID: 6938Area of Talent: MarketingCategory: MarketingLocation: Orlando, FLDate Posted: 07/14/2025Property: Hilton Grand Vacations Club at Tuscany Village


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What makes Hilton Grand Vacations unique?
Together, We Can.
We believe that our most important strength is our people. The foundation of our culture is to value and celebrate the unique differences that make us thrive as individuals and engage together. Our more than 12,000 Team Members around the world are the power behind the memorable experiences delivered to our guests and owners every day. It is their talent, commitment and passion for our brand that makes a positive impact within our industry and the communities in which we live and work. They are passionate about offering our guests exceptional experiences, and we are passionate about recognizing, rewarding and supporting those achievements. Together, We Can.
Escape the ordinary! Now is an exciting time to join our growing team and a leading company in the vacation industry!

As a Quality Assurance Coordinator you would be responsible for: 

  • Sort and prepare accurate order of HGV contract documents to present to new and upgrading owners
  • Monitor and record any customer cancelations letters that come into the department. Assist in processing those cancelations
  • Prepare file that shows pending contract deals and the total net sales value of each contract.
  • Prepare and supervise the Issue Report while communicating / following up with QA manager
  • Assist in reviewing all mail out contracts for accuracy prior to being mailed out
  • Stock items for the day which can include lifting boxes up to 20 pounds.
  • Responsible for inventory and supplies for the quality assurance department
  • Assist with various projects and programs that may arise in the general operations of the quality assurance department
  • Order any office supplies for the department
  • Assist with the resolution of audit issues
  • Create, distribute and manage all QA schedules

Extraordinary People,

Exceptional Benefits on Day One

Benefits start on your first day of work with no waiting period!

Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.

Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

  • Benefits that support Team Member health and financial wellbeing.

  • Travel and hotel discounts for Team Members, family and friends.

  • A healthy work-life balance with PTO and flexible hours.

  • Team Member events that build camaraderie through fun activities.

  • An open-minded culture committed to diversity and inclusion.

  • Incentives for Team Members that exhibit excellence every day.

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