Together, We Can.
The Title Agent is responsible to coordinate, prepare and handle Title Services requests including, but not limited, to resales, name changes, gift transfers, inventory recovery-Transitions program, title searches and cancelations.
We now offer Day-one Benefits!
- Possess/achieve in depth knowledge of timeshare documents and all aspects of the title business.
- Prepares deeds and other necessary paperwork to ensure contract is properly capturing requested transaction.
- Creates and opens new contract files in systems and/or inputs, updates and maintain spreadsheets to track all activity.
- Responsible to verify accuracy of documents, including finance, recordable and title prepared and delivered to owners (via DocuSign, FedEx or USPS)
- Conducts title searches for clear title, resolves title defects, and satisfies existing liens against property or principals.
- Coordinate processing of payments to ensure proper disbursement of funds to Buyer and Seller
- Maintains and tracks contract file/documents to ensure accuracy, signatures and audits all documents for accuracy and compliance prior to closings.
- Reviews and tracks all completed documents including cancellations once documents are returned to ensure clear title prior to recording.
- Coordinates and processes all mailings.
- Communicates with owners and vendors regarding recovery matters.
- Reviews and gathers necessary information related to the recovery process.
- Audits pertinent information to ensure compliance of document files follow underwriting guidelines and title requirements.
- Proficiently handle high transaction volume and deliver tasks within strict deadlines in a fast paced, high pressure environment.
- Provide exceptional customer service journey throughout Title process to all stakeholders.
- Provide high production totals while maintaining a low error percent margin.
- Must be a committed and dependable team player.
- Completes closing by recording and filing documents, preparing, and distributing final closing statements.
- Responsible for coordination in corrections, adjustments, and modifications to contract documentation and payments as necessary.
- Interacts with pertinent personnel and departments to process contracts through verification and posting to computer system as owners.
- Assists with processing cancellations on a monthly or on an as needed basis.
- Responsible for escrow related functions as needed to comply with regulatory requirements and as needed by management or other internal customers.
- Establishes escrow account by depositing funds and maintaining records.
- Review and audit all deeds before sending to the various counties for recording.
- Track all issues found with recording packets and manages resolution in a timely manner.
- Collaborates with review, audit, and mail out of title policies for all resales and developer sales.
- Completes all required Company trainings and compliance courses as assigned.
- Carry out any reasonable request by management of which the employee is capable of performing.
Required Qualifications:
- Must possess excellent organizational skills
- Must have good written, verbal & communication skills
- Ability to multi-task and work well under pressure
- Enthusiastic team player attitude
- Must have MS Excel experience with creating and maintaining spreadsheets
- 3-5 years of experience
Preferred Qualifications:
- Previous timeshare experience a plus\
- Knowledge of the documents required for a timeshare closing
- Excel experience a plus
- Streamline and Simplifile experience a plus
- Notary Public
- 5-7 years of experience
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
