Supervisor Housekeeping

Great opportunity to join the amazing Greensprings Vacation Resort with 296 units, located near the Historic Area of Williamsburg, Virginia.  Become part of our passionate 45 team member family, where we strive for excellence to ensure our owners and guests have a great vacation, while building hospitality skills with Hilton Grand Vacations.

At Greensprings Vacation Resort, a Hilton Vacation Club, the Housekeeping Supervisor, is the lead for the department and manages and coordinates all departmental team members in their various work assignments to ensure a department that is run efficiently and productively in providing excellence in cleaning services to the guests and owners. Routinely inspects units and common areas to ensure they are in compliance with departmental standards. Monitors guest requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellence in service.

• Ensures that an accurate inventory of linens and supplies is maintained.  Monitors all laundry operations and assists with the carpet and floor maintenance program. Ensure all assets of the department, equipment, supplies and storage are properly locked and secured.
• Responsible for hiring, supervising, disciplining and training of the housekeeping staff and assisting with administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc. May investigate accidents and initiate accident reports recommending appropriate corrective action. Ensure all departmental staff is working safely and in accordance with OSHA regulations.
• Adheres to all corporations required purchasing policies and controls to include all outside contractor bids, budgets and schedules. 
• Required to conduct departmental meetings. 
• Required to do other duties and special projects as assigned.

 What are we looking for? 

To succeed as an administrative assistant, candidates should be professional, polite, and attentive while being accurate. They should always be prepared and responsive, willing to meet each challenge directly and have a genuine desire to meet the needs of others. 

• High School Diploma / GED
• 2 years’ Supervisory Experience
• 2-3 years Housekeeping Experience
• Flexible work schedule, including weekends & holidays
• Positive manners that produce business results. 
• Exceptional problem solving, analytical and conceptual skills.
• Possesses effective organizational skills, including the ability to effectively prioritize and manage multiple tasks and deadlines and manage competing priorities within a small team environment.
• Knowledge of Housekeeping equipment and chemicals; including OSHA and Blood Borne Pathogen safety standards.
• Strong written and oral interpersonal communication skills with the ability to build and maintain productive working relationships and negotiate with a range of internal and external clients.
• Valid Driver’s License

Why do team members like working for us:

• Day 1 Benefit Eligibility
• Competitive base pay
• Recognition Programs and Rewards
• Discounted travel programs
• 401(k) program with company match.
• PTO, 10 Paid Holidays per year plus 2 floating
• Paid Sick Days
• Employee stock purchase program
• Tuition reimbursement programs
• Numerous learning and advancement opportunities

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  Benefits that support Team Member health and financial wellbeing.

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  Travel and hotel discounts for Team Members, family and friends.

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  A healthy work-life balance with PTO and flexible hours.

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  Team Member events that build camaraderie through fun activities.

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  An open-minded culture committed to diversity and inclusion.

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  Incentives for Team Members that exhibit excellence every day.