Welcome Center Representative – Marketing – Hilton Grand Vacationsffeliciano2025-04-01T03:06:35-05:00

Upcoming Events Our Mission Career Progression Join the Conversation Related Jobs Awards

About Us

What makes Hilton Grand Vacations unique?
Together, We Can.

We believe that our most important strength is our people. The foundation of our culture is to value and celebrate the unique differences that make us thrive as individuals and engage together. Our more than 12,000 Team Members around the world are the power behind the memorable experiences delivered to our guests and owners every day. It is their talent, commitment and passion for our brand that makes a positive impact within our industry and the communities in which we live and work. They are passionate about offering our guests exceptional experiences, and we are passionate about recognizing, rewarding and supporting those achievements. Together, We Can.

Escape the ordinary! Now is an exciting time to join our growing team and a leading company in the vacation industry!

What will I be doing?

As a Welcome Center Representative you would be responsible for:

* Check in guests, Qualify Guest, NQ Guest, assigning tour times, modifying tour times,
Rescheduling mini-vacation packages, cancelling mini-packages and creating mini-vacation packages.
* Must reconcile tickets and bank inventory daily.
* Thorough knowledge of local area and major attractions is a must.
* Agents must perform confirmation calls for all pre-arrivals.
* Verify all late arrivals checked-in their assigned hotel and confirm their assigned tour date and time.
* Answer phones professionally and with-in 3 rings.
* And other assignments as requested by management.

Day-One Benefits

Extraordinary People,

Exceptional Benefits on Day One

Benefits start on your first day of work with no waiting period!

Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.

Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

Perks

Benefits that support Team Member health and financial wellbeing.
Travel and hotel discounts for Team Members, family and friends.
A healthy work-life balance with PTO and flexible hours.

Team Member events that build camaraderie through fun activities.
An open-minded culture committed to diversity and inclusion.
Incentives for Team Members that exhibit excellence every day.

Discover Benefits That Take You Further

Holidays

Apply Now

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UPCOMING EVENTS

Video transcript

Our Mission

By putting people first, we will ensure Team Members become family, guests become Owners, and Owners become the heart of everything we do.

CAREER PROGRESSION

Where will your HGV adventure take you?

Nour Hafid

Michael Schaeffer

Yoriko

Suleiman Kassar

Rachel Kaufman

Laine West

Join the Conversation

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A group of people standing around a tree.

This year’s @hawaiilodging Charity Walk united the Hawaiian hospitality community in a day of unity and fellowship from Waikoloa to Maui. Walkers joined together to raise funds for local nonprofits across the islands. Our Team Members on Oahu, Kauai, the Big Island and Maui supported participants and enjoyed a day of community. This year, we raised over $28,000 to support @hawaiilodging mission. Every contribution was dedicated to organizations in need, ensuring local communities receive the critical support they deserve. Thank you to our leaders and teams whose hard work made this event a success again! #HGVServes

A city with a large building and a sign that says open.

Imagine spending your workdays in a destination where others unwind. The teams at HGV are behind creating unforgettable experiences right here in Las Vegas. Now is your chance to join our award-winning teams and elevate the vacation experience for our Members and Guests. Embrace a new career with Hilton Grand Vacations and discover the possibilities that await you with #LifeatHGV.

At Hilton Grand Vacations, our resort operations teams are dedicated to delivering exceptional Guest experiences in Las Vegas. Joining our award-winning team means playing a vital role in upholding the signature HGV hospitality our Members and Guests keep coming back for. Take the next step in your professional journey with Hilton Grand Vacations. Apply today and experience the opportunities that await with #LifeAtHGV: https://my.hgv.com/4jYyI9k

A group of people standing in front of a flower garden.

Our 2025 summer internship program is officially underway! We’re thrilled to welcome over 30 talented interns who will be collaborating with our teams nationwide for the next 10 weeks. Watching their professional growth and achievements unfold will be inspiring, and we can’t wait to share their journey with you. Stay tuned for updates throughout the summer! #LifeAtHGV

The team at the beach club in daytona beach, fl.

Summer is here, and so is our 2025 internship program! We’re excited to have 30+ ambitious young professionals joining us across the country as they embark on this incredible 10-week experience. We look forward to seeing them sharpen their skills, build connections and make a lasting impact during their time with us. Follow along as we bring you highlights from their summer adventure! #LifeAtHGV

A blue and white sign with a red and white arrow.

What an incredible day to give back! Over 100 Hilton Grand Vacations Team Members and HGV Members came together for the first Operation Homefront Back-to-School Brigade®. With enthusiasm and teamwork, we filled 1,500 backpacks with essential school supplies, helping military children and families prepare for the 2025–2026 school year. A huge thank you to our Military TMRG, HGV leaders and everyone who volunteered. Your generosity and dedication made this event a huge success. We’re proud to partner with Operation Homefront and continue making a difference through #HGVServes, one backpack at a time.

A group of people standing in front of a building.

Through our #HGVServes initiative, over 100 Hilton Grand Vacations Team Members and HGV Members joined forces with @operationhomefront to support military families through the first Back-to-School Brigade®. Together, we reach our target goal of 1,500 backpacks with essential school supplies, ensuring children from military families have what they need to thrive for the upcoming school year. A heartfelt thank you to our Military TMRG, executive leaders and all the volunteers who made this event come together. At HGV, we are proud to partner with incredible organizations like Operation Homefront and support their mission to assist military families in need. It’s amazing to be part of a company that emphasizes the importance of community engagement through hospitality.

And we're just scratching the surface! When you join our team at HGV, you're signing up for a career with endless opportunities, industry-leading benefits and a work environment like no other. Find your next career by clicking the link in our bio. #LifeAtHGV

Us 🤝 being big fans of the place we work #LifeAtHGV

A piece of paper with a black and white alphabet.

Your job search ends here. Embark on an exciting new career with Hilton Grand Vacations and see what awaits with #LifeAtHGV, including day 1 benefits, professional growth opportunities and an award-winning company culture. Click the link in our bio to learn more.

A man standing in front of a metal elevator.

Step into a world of opportunity with Hilton Grand Vacations. Begin your next chapter in hospitality and discover how far you can go. Are you ready to elevate your career? Click the link in our bio to view available openings worldwide. #LifeAtHGV

Make your mark in #Charleston, South Carolina! Liberty Place, a Hilton Club offers Southern hospitality while matching you with a career that offers unparalleled travel benefits and a collaborative, inclusive company culture. Explore exciting career opportunities in resort operations, sales and marketing. Your future with HGV awaits! Click the link in our bio to apply today. #LifeAtHGV #SouthCarolina #SCCAreers #CharlestonJobs

HILTON GRAND VACATIONS COMPANY RATING

AWARDS AND RECOGNITION

Company of the Year 2022 Gold Stevie Award

Orlando Sentinel’s Top 100 Companies: The Best Workplaces in Central Florida 2019 Two consecutive years

Ranked First Best Adoption-Friendly Workplace in the Hotel & Travel Industry 2020

ARDA ACE Employer of the Year

Mogul’s Top 100 Innovators in Diversity & Inclusion 2018

2018

Welcome Center Representative

About Us

What will I be doing?

Day-One Benefits

Perks

Holidays

About Us

What will I be doing?

Day-One Benefits

Perks

Holidays

Share this job

Apply Now

UPCOMING EVENTS

Our Mission

CAREER PROGRESSION

Nour Hafid

Michael Schaeffer

Yoriko

Suleiman Kassar

Rachel Kaufman

Laine West