Together, We Can.
HGV now offers first day Benefits to our new employees!
As a On-Site Package Sales Agent you would be directly responsible for the promotion of selling vacation packages to eligible on-site guests’ post-sales presentation. This person responds to guest requests in a timely manner and represents HGV in a professional manner.
What You Will Be Doing:
- Provides information and incentives for guests to come back to a HGV property.
- Pro-actively pursues eligible guests on-site to preview HGV through direct purchase of a mini-vacation package.
- Ensures guests meet minimum eligibility for package offers by specific location.
- Completes required paperwork and data-entry accurately and completely for each package sale.
- Provides location-related guest service to resort guests and visitors, including directing guests to responsible resort services for specific resort information.
- Distributes only HGV authorized and unaltered information, collateral and materials. Maintains location-operating standards.
- Notifies manager of any shortages in collateral in a timely manner.
- Reviews production reports and notifies manager of any challenges.
- Assists management with training of new hires on location.
- Arrives and leaves location at scheduled times and follows appropriate timekeeping and PTO guidelines.
- Self-motivated and possesses necessary sales skills to meet monthly package sales target.
- Follows gifting procedures to ensure costs are met monthly.
- Contacts management with any guest issues.
- Exceptional verbal communication skills.
- Commitment to provide world-class customer service.
- Confident in building value and setting/achieving sales goals.
- Strong problem-solving and organizational skills.
- Ability to work flexible schedule that includes evenings, weekend, and holidays.
- Basic computer and iPad knowledge (Word, Outlook, Internet Explorer etc.)
- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
- Completes all required Company training/compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned.
Why Team Members like working with us:
- Earning potential of $75K+ annually with uncapped commissions.
- Outstanding health care options that all employees are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care).
- Paid Time Off that allows for adventure, self-discovery, relaxation, or recuperation.
- Our Go Hilton Team Member Travel Program offers deeply discounted rates at Hilton properties all over the world with 50% off at participating hotel-operated restaurants. Pass the savings on to your family and friends since HGV allows you to share additional discounted room nights.
- 401K which HGV will match up to 4% annually
- DailyPay allows eligible U.S. Team Members to get your earned pay any time before payday through secure, instant transfers, whenever and wherever, 24/7/365 .
- Internal career mobility with a growing company.
- Industry-leading training, top notch technology and continuous support.
- And so much more!
Qualifications
To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:
- At least one year hospitality and/or customer service experience
- Must be proficient in Microsoft Office.
In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:
- 1 year Marketing experience in Vacation Ownership Industry
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
