In House Marketing Concierge

Job ID: 4445Area of Talent: MarketingCategory: MarketingLocation: Waikoloa, HIDate Posted: 04/22/2025Property: HGV Waikoloa Sales & Marketing


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What makes Hilton Grand Vacations unique?
Together, We Can.
We believe that our most important strength is our people. The foundation of our culture is to value and celebrate the unique differences that make us thrive as individuals and engage together. Our more than 12,000 Team Members around the world are the power behind the memorable experiences delivered to our guests and owners every day. It is their talent, commitment and passion for our brand that makes a positive impact within our industry and the communities in which we live and work. They are passionate about offering our guests exceptional experiences, and we are passionate about recognizing, rewarding and supporting those achievements. Together, We Can.
Escape the ordinary! Now is an exciting time to join our growing team and a leading company in the vacation industry!

New In House Marketing Concierge may be eligible for sign on bonus up to $2000 based on your experience

WHY DO TEAM MEMBERS LIKE WORKING FOR US:

·             Pay rate is $17.00 per hour, plus commission & bonuses governed by a compensation plan. In House Marketing Concierge have targeted annual earnings of $90,000, per year, with some Team Members earning substantially more based on their individual performance.

·             Competitive wages

·             HGV Offers Day One Team Member Benefits!

·             Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation

·             Recognition Program and Rewards

·             Team Member Travel Program – enjoy discounted rates at incredible properties around the globe

·             401(k) program with company match

·             Paid Sick Days

·             Numerous learning and advancement opportunities 

 

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

 

SCHEDULE DETAILS:

Our In House Marketing Concierge will work a flexible schedule to include weekends and holidays.

ADDITIONAL RESPONSIBILITIES INCLUDE:

·             Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site owners, guests and visitors.

·             Provide concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities.

·             Distribute approved promotional information and providing excellent customer service to all guests while projecting a professional company image.

·             Assist in the implementation and tracking of current and future marketing programs.

 

Qualifications 

What are we looking for….

 Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. 

 To fulfill this role successfully, you must possess the following minimum qualifications and experience:

·             Minimum 1 year proven sales, sales related marketing, concierge, or optional tour and activity sales experience.

·             Intermediate computer proficiency with the ability to learn.

·             Able to work a flexible schedule to include evenings, weekends, and holidays.

·             High School diploma or equivalent. 

·             Fluency in English (speak, read, and write).

 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·             6 months or more previous experience working in the timeshare industry.

·             Thorough understanding of the island with ability to explain activities, restaurants, and destinations throughout the island.

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 

Extraordinary People,

Exceptional Benefits on Day One

Benefits start on your first day of work with no waiting period!

Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.

Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

  • Benefits that support Team Member health and financial wellbeing.

  • Travel and hotel discounts for Team Members, family and friends.

  • A healthy work-life balance with PTO and flexible hours.

  • Team Member events that build camaraderie through fun activities.

  • An open-minded culture committed to diversity and inclusion.

  • Incentives for Team Members that exhibit excellence every day.

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