Coordinator Resort

Duties and Responsibilities

• Interacts with members, guests and employees in a friendly and cooperative manner in line with HGV Inspired Hospitality.
• Is a highly organized and process-driven individual with the ability to multi-task.
• Communicates effectively with others, analyzes and resolves problems, maintains effective working relationships both internally and externally.
• Always maintains a strict level of confidentiality.
• Processes EFT and cheque payments according to supplier terms.
• Reconciles vendor statements to ensure accuracy and completeness including corporate credit card payments.
• Full cycle Accounts Payable processing.
• Receives invoices for approval and G/L allocation.
• Coordinates vendor set up for new accounts and processes necessary documents. 
• Resolves discrepancies in order to have invoices submitted in a timely manner in accordance with monthly cut-off dates.
• Responds to all inquiries (telephone, email, etc), delivers information requested and follows up where needed.
• Possesses a strong knowledge of accounting practices, attention to detail and strong work ethics.
• Has computer knowledge and experience using Adobe and other related financial spreadsheets and files.
• Prioritizes and processes invoices and follows up in communicating with suppliers and partners as needed whether by phone or email.
• Upholds Hiltons Grand Vacation Brand Standards, involved with inventory and related tasks to Inspired Hospitality.
• Assists Operations with in-house notifications, emergency information and other requested communications.
• Maintains compliance records for various needs such as training.
• Creates presentation decks or other media tools as requested by Resort Leadership.
• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
• Completes all the required Company training/compliance courses assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures
• Performs other related duties as assigned.

Brand Standards:

• Liaises with the following departments: Rooms Quality, Housekeeping & Maintenance and Member Reception.
• Oversees the implementation of branded linens and terry cloth along with receiving shipments and distributing inventory in coordination with Housekeeping.
• Oversees shipments pertaining to and coordinating with the Room Quality Manager:
• Is responsible for housewares inventory – dishware, cutlery, utensils.
• Oversees ordering of paper products/supplies for housekeeping and confirms deliveries.
• Is responsible for Cooks Closet inventory of extra items guests can borrow during their stay.
• Is responsible for inventory of linen and terry, along with amenity and paper products, housewares with weekly/monthly counts.
• Has a cooperative and communicative attitude with managers and employees. 
• Is responsible for overseeing the HGV Clean the World Program.
• Takes direction from and reports to the General Manager.
• Manages multiple tasks at once and adheres to Company policies, guidelines and Hilton brand standards.
• Resolves problematic situations efficiently. 
• Has excellent communication, time management and organizational skills.
• Ability to work independently and on a team.

Compensation:  Salary range: $20 – $23 per hour.

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  Benefits that support Team Member health and financial wellbeing.

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  Travel and hotel discounts for Team Members, family and friends.

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  A healthy work-life balance with PTO and flexible hours.

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  Team Member events that build camaraderie through fun activities.

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  An open-minded culture committed to diversity and inclusion.

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  Incentives for Team Members that exhibit excellence every day.