Together, We Can.
Work for a winning team that now offers Day One Benefits and Daily Pay*
At Hilton Grand Vacations, our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Join a company where helping people get away helps you get ahead and see just how far you can go. At HGV, we will help you reach your goals and build your future!
We are looking for a Front Desk Clerk at The Hurricane House on Sanibel Island. In this role, you will ensure every interaction with an owner or guest is a positive and memorable experience from arriving on the property until departing.
What will I be doing?
As a Front Desk Clerk, you would be responsible for performing your position’s responsibilities and driving company success through performing the following duties to the highest standards:
- Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests
- Inputs information into the computerized reservation system to update and maintain records
- Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required
- Generates invoices and collects monies due through the rental program and merchandise sales. Maintains safety deposit boxes.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel
- Prepares and consistently restocks the front desk with supplies, including preparing arrival packets
- Type correspondence and reports for management as needed
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
What are we looking for?
To fulfill this role successfully, you possess the following minimum qualifications and experience:
- High School Graduate or equivalent experience
- Proficient in English speaking to communicate both verbally and in writing with guests, owners, and co-workers, and fully comprehend job assignments
- Ability to adjust to schedule changes and cover shifts on short notice to meet business demands
- Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands
- Prior cash handling and data entry experience required
Why do team members like working for us:
- Competitive base pay
- Benefits on day one*
- Daily Pay* – get your earned pay any time before payday
- Recognition Programs and Rewards
- Discounted Hilton hotel rates worldwide
- 401(k) program with company match
- Employee stock purchase program
- Paid Holidays, Sick days, and Generous Paid Time Off Program
- Tuition reimbursement
- Numerous learning and career advancement opportunities
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.
**Quarterly bonuses are not guaranteed
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
-
Benefits that support Team Member health and financial wellbeing.
-
Travel and hotel discounts for Team Members, family and friends.
-
A healthy work-life balance with PTO and flexible hours.
-
Team Member events that build camaraderie through fun activities.
-
An open-minded culture committed to diversity and inclusion.
-
Incentives for Team Members that exhibit excellence every day.
