Quality Assurance Specialist

At Hilton Grand Vacations, you have an opportunity to meet face-to-face with guests who are seeking a better way to travel.

As a Quality Assurance Specialist (Loan Processor) you will:

• Prepare contracts for new customers as well as owner upgrades.
• Meet face-to-face to review the paperwork with our clients.
• Ensure all contracts are accurate and completed in a timely manner.
• Make the process fun!

Why Hilton Grand Vacations?

• We are growing. In fact, 2024 Has been the best year in company history.
• We love our customers, and they love our products.
• We understand luxury travel and discerning clients.
• We have room for one passionate, customer-obsessed team member.

How do we invest in you?

• You begin with comprehensive, engaging training on all processes.
• After completing our internal certification process, you are eligible for monthly contests and prizes as well as our Champion’s Club Trip!
• Work-life balance, our quality assurance specialists typically work no more than 40 hours weekly.
• Professional growth and career advancement is supported thru a variety of development programs as well as opening new locations.
• Customizable benefits package including a 401k match, variety of medical plans, etc.

Who typically excels in this position?

• Detailed-oriented with strong analytical and problem-solving skills, strong ability to think strategically and analyze information timely and accurately, and strong interpersonal communication skills to deal effectively with all levels of the organization.
• Former loan processors, contracts processors, closing agents, title agents, bank tellers, as well as sales and customer service representatives.

How to join

• Click to experience growth!
• Life is short, work somewhere awesome!

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.