Administrative Asst -NFSM

HGV Now Offers Day One Team Member Benefits!

What Will I be Doing?

As an Administrative Assistant you would support all business functions for the sales and marketing department at our gorgeous Mountain Run location in Boyne Falls Michigan. Ensure and deliver strong procedures, ensure high internal customer satisfaction. Manage business relationships with managers, internal departments, and team members

The Administrative Assistant is responsible for driving company success through performing the following tasks to the highest standards:

• Works with site leadership to meet deadlines and supports the overall business operation for the sales and marketing department. 
• Support site’s budget and business needs.
• Support leadership team by ensuring all calendars, meetings, rosters, phone lists, and all other department related tracking is accurate and up to date.
• Ensure compliance with performance management regarding attendance, missed punches, sales volume and other performance management metric and ensure team members turn in their forms in a timely manner to meet payroll deadlines.
• Work with trainer and managers to schedule all ongoing training for new hires, new hire system set up, and ensure new hires have all onboarding set up completed.
• Assist in ensuring all personnel changes (resignations, terminations, position changes) are completed and updated in Oracle
• Order office supplies and keep track of inventory.
• Process monthly expense reports for leaders.
• Capture minutes of meetings for leadership.
• Assist with sales recognition initiatives.
• Plan events committee for sales team for monthly and quarterly recognitions.
• Act as public relations liaison with customers, contracts, and management.
• Generate and process accurate reports for management as needed.
• Real Estate license processing and tracking
• Monitor and evaluate customer service results, and open lines of communication between Sales and Marketing to support overall department performance.
• Adhere to the cultural and service agreements.
• Support overall procedures to ensure consistency and compliance.
• Carry out any other reasonable requests by management of which the associate is capable of performing

What Are We Looking For:

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you possess the following minimum qualifications and experience:

• Demonstrated experience with Microsoft Office
• Demonstrated experience with composing internal and external correspondence with excellent spelling, grammatical, and formatting skills.
• Ability to perform basic math calculations (i.e. addition, subtractions, division, percentages, proration, etc.)
• Excellent interpersonal communication skills essential.
• Flexibility in work schedule to include weekends and holidays.
• Must be accurate and detail oriented.
• Excellent verbal and written communication skills
• Must be able to meet and deal with people from all walks of life with ease and diplomacy.
• Excellent customer service skills.
• Maintain an upbeat and positive demeanor at all times

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.