Front Desk Clerk

Do you like being the face of a brand and lead all aspects of greeting and meeting guests? We are looking for a Font Desk Clerk to join our team! As a Front Desk Clerk, you would ensure that every interaction with a guest or owner is a positive and memorable experience while checking them in and out of the property.

Location: Cibola Vista Resort and Spa in Peoria, AZ

Why you’ll love it here:

• Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

What will I be doing?

• Input information into the computerized reservations’ system to update and maintain records.
• Access reservation system to resolve unit availability and assists guests with reservations or changes as required.
• Generate invoices and collects monies due through the rental program and through merchandise sales. As well as maintain the safety deposit boxes.
• Receive housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepare and consistently restocks the front desk with supplies including preparing arrival packets.
• Provide information on area attractions and resort amenities.

What are we looking for?

To fulfill this role optimally, applicants should possess the following minimum qualifications and experience:

• 6 months Customer Service Experience.
• Proficient English language with the ability to communicate both verbally and in writing.
• A courteous, professional conduct and presentation needs to prevail when handling upset guests and difficult situations.
• Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.
• Ability to multi-task responsibilities and prioritize duties to meet organizational targets and demands.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.