Tour Receptionist

• Represents Hilton Grand Vacations in a professional manner at all times.
• Welcomes and checks-in the clients coming to a sales presentation.
• Obtains necessary information from client to ensure accurate segment assignment.
• Correctly assigns client to appropriate sales agent based on specific type/rotor.
• Prepares for scheduled tour arrivals through the preparation of survey sheets; assures owner information has been prepared in advance.
• Identifies which clients provided a “good faith deposit” and processes upon checking in for the tour.
• Coordinates the Sales line, properly assigning clients to Sales agents and updates tour information.
• Updates and keeps track of all tour results and gifts provided.
• Refunds deposits.
• Maintains and reconciles good faith money.
• Prepares “Client Booked vs. Showed” reports for each tour wave in an accurate and timely manner.
• Updates tour information in Atlas specifically through check-in, agent assignment, tour credit, etc.
• Verifies tour information in Atlas is correct through the process of running reports and verifying data.
• Researches and prepares tour information for the following four days based on wave, tour type and Sales agent pre-assignment. Updates and distributes report twice daily.
• Consistently practices and maintains the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects. 
• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.

Compensation:  $21.00 per hour

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  チームメンバーの健康や財産形成を支援する福利厚生。

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  チームメンバーやご家族、ご友人向けの旅行および宿泊割引。

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  有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。

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  楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。

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  多様性と包含性に取り組む偏見のない文化。

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  日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。