Quality Assurance Specialist

職務 ID: 4872職務分野: Marketingカテゴリー: Marketingシフト: Full availabilityロケーション: Branson, MO掲載日: 05/08/2025勤務地: Suites at Fall Creek Sales Center


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ヒルトングランドバケーションズがユニークな理由とは？
Together, We can.
当社の最も重要な強みは、社員であると考えています。当社ブランドの文化の基盤は、それぞれの個性を生かしながら互いに高め合うことで成長することです。オーナー様とゲストの皆様に、記憶に残る体験を日々お届けできるのは、世界中の12,000人を超えるチームメンバーのおかげです。私たちの業界、さらには私たちが生活し、働く地域社会にポジティブな影響を与えるのは、当社ブランドに対するチームメンバーの才能、コミットメント、情熱です。チームメンバーはゲストの皆様に素晴らしい体験を提供することに情熱を傾けることに、そして私たちはその成果を認め、褒賞し、サポートすることに情熱を注いでいます。 バケーション業界をリードし、成長を続けるチームの一員となる絶好の機会です！

Are you excellent at reviewing information? Do you possess an eye for detail? Then the Quality Assurance Specialist role is a perfect fit for you.

We are looking for a driven individual who is looking to be involved at the end of our sales process. As a Quality Assurance Specialist, you serve as the primary liaison between customers and the contractual aspects of their new purchases. 
In this role you will review sales to verify and ensure that all sales packages are accurately sold to highly qualified guests who have purchased a vacation package. 

Here are some of the other functions of this role:
• Ensure all information relayed to the guest is complete and accurate based on scorecard metrics
• Prepare and provide accurate data that is accurately documented in systems to build reports that will better support the teams
• Thoroughly review calls to ensure that the correct expectation is set for our guests and that there is no misleading information during the call
• Effectively communicate your findings with your fellow team members as well as your management
• Handle time optimally to punctually attend daily team meetings, training sessions, and company appointments
 

Do you have these skills?

  • High School Diploma or equivalent
  • Excellent written and interpersonal skills
  • Computer literate with excellent typing skills, 10-key preferred
  • Proficient with Microsoft Office including Excel and Outlook

We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!

HGV now offers Day One Team Member Benefits!

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. 

 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 
 
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

  • チームメンバーの健康や財産形成を支援する福利厚生。

  • チームメンバーやご家族、ご友人向けの旅行および宿泊割引。

  • 有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。

  • 楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。

  • 多様性と包含性に取り組む偏見のない文化。

  • 日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。

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