Together, We can.
Why do Team Members Like Working for us?
· Excellent health care options (medical, dental, and vision that encourage preventative care – that start on day 1!).
· Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
· All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
· Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.
Following is a list, not in order of priority, of the 2 major responsibilities of this position, including the percentage of total work time which may be spent on each essential job function:
(90%) Under general supervision, the Specialist completes their required work accurately and timely, as well as audits the work of others. Specialists utilize various systems, including Clarity, Voice, SalesForce and other systems for daily work. The Specialist supports, and works with, other departments such as: Sale Sites, various Club departments, Field Inventory, YM Call centers, as well as other internal and external contacts. Receive and service all reservation entry in a timely manner and in accordance with department policy and procedure or standard operating procedures. Process reservations as well as updating available inventory in Clarity and Voice. Update spreadsheets and systems, including accurately making inventory available for booking in Clarity and Voice. Keep supervisor and/or manager updated of relevant issues. Generate and record statistics. It is of the utmost importance that all bookings of reservations are completed accurately, timely and according to departmental, company and standards.
(10%) Attain related departmental objectives by maintaining ownership of assigned work and special projects in a timely and accurate manner. This includes facilitating updates and changes to programs and resources under the direction of the Supervisor and Manager. Cross-train with other team-members within the division and the department: coordinator and specialist responsibilities.
· Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
· Completes all required Company training/compliance courses as assigned.
· Adheres to Company standards and maintains compliance with all policies and procedures.
· Performs other related duties as assigned.
To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:
· Beginner – Intermediate Excel
· Ability to learn new applications
· Strong attention to detail
· Strong communication skills
In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:
· Timeshare Experience
· Hospitality Experience
· Microsoft Office Applications
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
-
チームメンバーの健康や財産形成を支援する福利厚生。
-
チームメンバーやご家族、ご友人向けの旅行および宿泊割引。
-
有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。
-
楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。
-
多様性と包含性に取り組む偏見のない文化。
-
日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。
