Bellperson & Valet (On-Call)

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. The foundation of our way of life has been about making memorable experiences and a positive impact within our industry and the communities in which we live and thrive. Now is an exciting time to join our growing team and a leading company in the vacation industry! 

In search of an individual with a friendly personality, who enjoys greeting guests first and sharing with them all the lively amenities to enjoy at our resort.

Join our team and WOW every guest

What will I be doing?

Our Bellperson/Valet greets and escorts owners/guests to rooms ensuring guest happiness and to ensure their stay is off to an excellent start. You will get to be the first person our owners interact with at the property.

Here are your duties to be performed:

• Supervises property entrance and accepts guest arrivals.
• Greets and assists Owners and guests transporting and/or securing their luggage appropriately.
• Park guests’ cars in designated area; retrieve cars for guests
• Delivers messages and will assist with room move requests, groceries, and other inquires.
• Reports any problem or unusual activities to management.
• Ensures an organized, safe and clean front entrance and lobby area.
• Carries out reasonable requests by management including assisting other departments when needed.
• Know and use members names, preferences, and routines and develop a personal connection with each member. Provides instructions regarding the amenities of the room and property services and activities provided for guests’ use. Delivers messages, express check-out folios, newspapers, and other requested items.
• Retrieving, transporting, organizing, and storing of luggage in designated area. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
• Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions) and records advance transportation request as needed.
• Maintain awareness of undesirable persons on property premises being a Safety & Security advocate.
• Special projects as given by leadership; responding to all guest requests to ensure client happiness
• Willing to “pitch-in” and help co- workers with their job duties and be an outstanding teammate.

To fulfill this role successfully, you must possess the following minimum qualifications and experience: 

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  チームメンバーの健康や財産形成を支援する福利厚生。

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  チームメンバーやご家族、ご友人向けの旅行および宿泊割引。

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  有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。

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  楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。

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  多様性と包含性に取り組む偏見のない文化。

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  日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。