ヒルトングランドバケーションズがユニークな理由とは？
Together, We can.
Together, We can.
当社の最も重要な強みは、社員であると考えています。当社ブランドの文化の基盤は、それぞれの個性を生かしながら互いに高め合うことで成長することです。オーナー様とゲストの皆様に、記憶に残る体験を日々お届けできるのは、世界中の12,000人を超えるチームメンバーのおかげです。私たちの業界、さらには私たちが生活し、働く地域社会にポジティブな影響を与えるのは、当社ブランドに対するチームメンバーの才能、コミットメント、情熱です。チームメンバーはゲストの皆様に素晴らしい体験を提供することに情熱を傾けることに、そして私たちはその成果を認め、褒賞し、サポートすることに情熱を注いでいます。 バケーション業界をリードし、成長を続けるチームの一員となる絶好の機会です！
- Represents Hilton Grand Vacations in a professional manner at all times.
- Trains and supervises all Tour Desk team members.
- Creates, updates and manages Tour Desk staff schedules if requested/during the absence of the manager.
- Graciously welcomes and checks-in clients arriving for a sales presentation.
- Obtains necessary information from client to ensure accurate segment assignment.
- Correctly assigns client to appropriate sales agent based on specific type/rotor.
- Prepares for scheduled tour arrivals through the preparation of survey sheets; assures owner information has been prepared in advance; note available agents on rotor for client assignment.
- Identifies which clients provided a “good faith deposit” and process upon checking in for tour.
- Coordinates the sales line, properly assigning clients to sales agents and updating tour information.
- Updates and keeps track of all tour results & gifts provided.
- Manages, accounts for and reconciles good faith monies.
- Refunds deposits.
- Prepares client booked vs. showed reports for each tour wave in an accurate and timely manner.
- Updates tour information into Clarity/Chorus specifically through check-in, agent assignment, tour credit, etc.
- Verifies tour information in Clarity/Chorus is correct through the process of running reports and verifying data.
- Researches and prepares tour information for the following four (4) days based on wave, tour type and sales agent pre-assignment. Update and distribute report daily.
- Provides superior customer service in accordance with the Company standards.
- Ensures the Food and Beverage Refreshment area is clean and well stocked for guests’ enjoyment.
- Operates general office machinery (i.e., computer, copy machine, fax machine, etc.).
- Consistently practices and maintains the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.
- Completes all required Company trainings and compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
- Completes all required Company training/compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned.
Compensation: $20.00 – $25.00 per hour.
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チームメンバーの健康や財産形成を支援する福利厚生。
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チームメンバーやご家族、ご友人向けの旅行および宿泊割引。
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有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。
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楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。
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多様性と包含性に取り組む偏見のない文化。
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日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。
The Queen City
Team Member Jessica G. takes us along for a fun weekend of Charlotte adventures — all thanks to some epic travel perks. Where to next?
