Extraordinary People, Exceptional Benefits on Day One

Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the outstanding opportunities we offer to extraordinary people who join our U.S. team.

The Wilderness Club at Big Cedar is excited to offer the opportunity to join the elite team of Hilton Grand Vacations. This resort is one of a kind and host to 445 units from Presidential lodge suites, to cozy comfortable cabins on the amazing Table Rock Lake. We are building a team centered on excellence and providing exceptional vacations for our guests and owners. Our resort offers numerous opportunities for growth and development within every facet of the hospitality industry. This resort is the perfect place to come join a group of professionals who care not just about their product and service but each other. We look forward to having you on the winning team.

What will I be doing?

The Security Supervisor is responsible for maintaining a safe and secure environment for all team members, members, owners, and guests while following and enforcing all company policies and procedures and providing direction and supervision to Security Officers. The Security Supervisor will assist the Director of Security with training, motivating, coach team members and serve as a role model for the Security department. Your duties will include:

• Conducts patrols of the common areas, offices, work and storage areas, as well as being observant and reporting any safety or security deficiencies.
• Responsible for operating and monitoring all security equipment to include radios, Automated External Defibrillator (AED), Personal Protective Equipment (PPE), master keys and the resort’s key card system.
• Responsible for logging all hard keys, visitor badges, parking passes, as well as lost and found property according to the Company policy and procedure.
• Provides continuous professionalism and courtesy with every guest and team member interaction.
• Conducts preliminary investigations and obtains all information, photographs, statements and evidence for incident reports.
• Responsible for completing all incident and/ or injury reports for submission to Risk Management, HR and Resort Management in a timely fashion.
• Identifies and assists management with trespassing problematic guests, visitors or team members.
• Maintains confidentiality of all security related matters at all times.
• Participates and assists management, as well as first responders in emergency situations
• Other duties as assigned by department leader.

What are we looking for?

To fulfill this role optimally, you possess the following minimum qualifications and experience:

• High school diploma or equivalent
• 1-3 Years of Security or related experience
• Active CPR/AED/First Aid Certification (Adult, Infant, and Child) or ability to acquire one within 30-days of hire.
• Valid Driver’s license. 

Preferred, but not required:

• 1+ Years of Supervisory experience
• 3-5 Years of Security or related experience
• Associate’s Degree/College

As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together. Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovative driven team today.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.