Manager Human Resources

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.

Here’s why you will love it here:

• Recognition Programs and Rewards
• Excellent health care options, including medical, dental, and vision
• A people-first culture
• Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
• Perks at work: Employee Pricing platform
• Employee Assistance Program that supports your physical and mental well-being.
• Paid Vacation Time and Paid Sick Days
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!

What Will I be Doing?

The HRBP Manager will engage as a front-facing HR presence to support Team Members in navigating through the organization. Works with the appropriate centers of excellence and/or HR Contact Center (At Your Service) to resolve challenges that Team Members may face to allow them to quickly re-engage in their work. 

You are responsible for driving company success through performing the following tasks to the highest standards:

Team Member Support:

• Ensures continuity across the organization of HR practices and facilitates local HR processes on site.
• Create value by assisting Team Members in navigating through the organization, engaging in intake to find solutions and resources for their problems or challenging situations. Collaborate with HR Business Partner & COEs on escalations as appropriate.
• Serves as first point of contact for team members assigned to their designated. 
• Serve as a credible partner for Team Members to voice concerns, ask questions, and request assistance.
• Guides and coaches team members on how to effectively manage and resolve issues including how to navigate difficult conversations. 
• Supports change management initiatives ensuring successful team member transitions.
• Responsible for the administration, security, confidentiality, and retention of team member records. 
• Responsible for training and onboarding new HRBP Specialists across the HRBP Function. 
• Be of service of leadership to find solutions with COEs across the business. 
•  Investigates and follows up on escalated employee relations issues and serves as the liaison to the Team Member Relations (TMR) department. 

Onboarding:

• Responsible for the successful onboarding of all new Team Members and Leaders within market/region. 
• Facilitate areas of the core onboarding process (including New Hire Orientation session) and monitors a compliant I-9 process from onboarding to offboarding, to include renewals as required.
• Aid HRBP function in coordination of effective Onboarding & Talent Management process.

Business Support:

• Maintain a high level of business literacy about assigned client groups’ core function and culture 
• Support HR Business Partners in efforts of organizational structure.
• Supports HR Business Partners with talent management, workforce and succession planning, performance planning, and maintaining appropriate data.
• Provide insights to drive continuous improvement of HR deliverables and collaborate in global and local efforts that support TM engagement and retention.
• Present onboarding support and set up of new properties and locations.
• Maintain knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources.
• Supports ad hoc HR administrative and operational activities. 
• Collaborates with Talent Acquisition partners, with a strong focus on building pipeline for future needs.
• Supports and champions performance management process and system to foster an inclusive culture.
• Supports the consistent application, implementation and improvement of HR policies, processes, and programs. (i.e. merit and promotion planning, performance management, employee relations, career development, etc.)

What Are We Looking For:

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• Bachelors Degree.
• 1-2 years of related experience.
• Ability to work in a fast-paced, pressured environment
• Ability to anticipate needs and demonstrate good judgement and decision-making skills
• Ability to demonstrate excellent verbal and written communication skills.
• Ability to demonstrate excellent time management skills with the proven ability to meet deadlines.
• Ability to demonstrate proficiency in computer skills including applications such as Microsoft Word, Excel, PowerPoint with the ability to learn and adapt to new technology and platforms.
• Strong diagnostic, problem-solving, and analytical skills.
• Collaboration with others for insights, improvements, and consistency across HGV.
• Thorough understanding of laws, regulations, and company guidelines or policies. 
• Demonstrated ability in handling confidential or sensitive information.  

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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  Des avantages sociaux qui favorisent la santé et le bien-être financier des membres de l’équipe.

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  Des rabais sur les voyages et les hôtels pour les membres de l’équipe, leur famille et leurs amis.

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  Un équilibre sain entre vie professionnelle et vie privée avec congés pour des motifs personnels et horaires souples.

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  Activités pour membres de l’équipe qui renforcent la camaraderie grâce à des activités amusantes.

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  Une culture ouverte d’esprit engagée envers la diversité et l’inclusion.

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  Des incitatifs pour les membres de l’équipe qui font preuve d’excellence chaque jour.