– Call Center Reservations Telemarketing – Hilton Grand Vacationsajittest2025-01-21T13:49:44-05:00

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À propos de nous

Qu’est-ce qui rend Hilton Grand Vacations unique?
Ensemble, tout est possible.

Nous pensons que notre force la plus importante est notre personnel. Le fondement de notre culture est de valoriser et de célébrer les différences uniques qui nous font prospérer en tant qu’individus et nous engager ensemble. Los quelque 12 000 membres de notre équipe à travers le monde sont à l’origine des expériences mémorables offertes chaque jour à nos clients et propriétaires. C’est leur talent, leur engagement et leur passion pour notre marque qui ont un impact positif sur notre industrie et les collectivités dans lesquelles nous vivons et travaillons. Ils sont passionnés d’offrir à nos clients des expériences exceptionnelles, et nous sommes passionnés de reconnaître, récompenser et soutenir ces réalisations. Ensemble, tout est possible.
Échappez à l’ordinaire! C’est le moment idéal pour rejoindre notre équipe en plein essor et une entreprise chef de file dans l’industrie des vacances!

Que vais-je faire?

Essential functions

Coaching and developing front line Vacation Advisors
Side by side and recorded call monitoring
Tracking attendance, schedule adherence and sales performance at the team member level
Work with other departments to ensure all package sales are within sales guidelines

Supportive functions

In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

Follow up on any system issues with TDI
Verify room and tour availability as needed
Confirm QA process has been followed as directed
Handle PTO and schedule exception requests for team members

Avantages

Des avantages sociaux qui favorisent la santé et le bien-être financier des membres de l’équipe.
Des rabais sur les voyages et les hôtels pour les membres de l’équipe, leur famille et leurs amis.
Un équilibre sain entre vie professionnelle et vie privée avec congés pour des motifs personnels et horaires souples.

Activités pour membres de l’équipe qui renforcent la camaraderie grâce à des activités amusantes.
Une culture ouverte d’esprit engagée envers la diversité et l’inclusion.
Des incitatifs pour les membres de l’équipe qui font preuve d’excellence chaque jour.

Découvrez les avantages qui vous mènent plus loin.

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Transcription de la vidéo

Notre Mission

En donnant la priorité aux personnes, nous nous assurerons que les membres de l’équipe deviennent une famille, les invités deviennent des propriétaires et les propriétaires soient au cœur de tout ce que nous faisons.

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HGV Travel Benefits 🤝 The Queen City Team Member Jessica G. takes us along for a fun weekend of Charlotte adventures — all thanks to some epic travel perks. Where to next? #LifeAtHGV

At the 2025 ARDA Awards Program, we made our mark by taking home a record-breaking 18 awards. For the third consecutive year, HGV proudly took home two distinguished ARDA Circle of Excellence (ACE) Awards. First, the ACE Culture and Belonging Award highlights our unwavering commitment to “Putting People First.” Second, Maui Bay Villas, a Hilton Grand Vacations Club received the esteemed ACE Resort of the Year Award, a tribute to the excellence of our HGV hospitality and Hawaii Team Members. Year after year, we take great pride in having our achievements and exceptional team recognized. See the full list of HGV ARDA winners: https://my.hgv.com/3E7rv7Q #LifeAtHGV

We made history at the 2025 American Resort Development Association (ARDA) Awards Program by securing an HGV-record-breaking 18 awards, celebrating our resorts and Team Members. For the third straight year, HGV also earned two prestigious ARDA Circle of Excellence (ACE) Awards. The distinguished ACE Culture and Belonging Award celebrates our pledge to “Putting People First,” while Maui Bay Villas, a Hilton Grand Vacations Club captured the coveted ACE Resort of the Year Award, honoring our incredible Hawaii team. We are proud to be recognized for our accomplishments and the stellar team that works to achieve greatness year after year. #LifeAtHGV

Guided by our commitment to mālama and #HGVServes, a group of Waikoloa Team Members lent their time and effort to prepare and serve 741 meals to those in need. The team also helped at the church's thrift store, sorting donations and organizing the space. We're proud to make a positive impact and strengthen our bond with the Waimea community. "Serving is what our teams do best, and we're always thrilled when we're able to serve those in our communities," said Freddy L., general manager of Ocean Tower. "These are our neighbors and community members who take care of us everyday, so we're eager to be able to do the same for them and provide warm meals. This is the second time we're supporting St. James, and we look forward to doing it many more times."

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Some of our favorite moments from this build 🤩 The 15th Annual Women’s Build was one of the highlights of our month. We partnered with Habitat for Humanity Greater Orlando & Osceola County to work on a new home for a local Orlando family. As we continue volunteering with Habitat for Humanity, our commitment to uplifting women and strengthening communities worldwide continues to flourish. Until next time! #HGVServes

Some of our favorite moments from this build 🤩 The 15th Annual Women’s Build was a true highlight this month. Our Women’s TMRG joined forces with @habitatorlandoosceola to prep a new home for a local Orlando family. Now in our fourth year with this inspiring initiative, we continue to uplift women and strengthen our communities. Until next time! #HGVServes

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In honor of Women’s History Month, Hilton Grand Vacations proudly partnered with Habitat for Humanity Greater Orlando & Osceola County for their 15th Annual Women’s Build. As part of this initiative, #HGVServes volunteers worked on landscaping, planted a tree and helped lay sod to support a local woman and her family in their journey towards homeownership. This marks our fourth year participating in the Women’s Build, continuing our ongoing commitment to empowering women and giving back to our communities. It was an honor to join HGV’s Women’s Team Member Resource Group (TMRG) and fellow Team Members to make a meaningful impact and celebrate the power of coming together to build a brighter future.

We proudly partnered with @habitatorlandoosceola for the 15th Annual Women’s Build, where #HGVServes volunteers, alongside members of the Women’s Team Member Resource Group (TMRG), supported a local woman and her family by landscaping, planting a tree and laying sod at the site of their new home. This marks our fourth year participating in the initiative, showcasing our commitment to empowering women and strengthening our communities. We look forward to continuing efforts that make a positive and lasting difference in the Orlando community and beyond!

HGV is participating in the @americanredcross Extended Giving Day! This year, Hilton Grand Vacations will match public donations of up to $50,000. Your support and contributions can make a difference for families in crisis. Let’s honor Red Cross Month by coming together for a greater cause. Click the link in our bio to donate and share the love! ❤️ #HGVServes #GivingDay #RedCrossMonth

March is Red Cross Month, and we’re excited to participate in the American Red Cross Extended Giving Day! Today only, Hilton Grand Vacations will match public donations dollar-for-dollar up to $50,000. Your generosity goes twice as far as providing relief and hope to those most in need. Donate now and join us in making a bigger impact on our community: https://my.hgv.com/3XB2mcp #HGVServes #GivingDay #RedCrossMonth

🌟 We are beyond thrilled to announce that we've been awarded the USA Today Top Workplaces Award for the second year in a row! This incredible achievement is all thanks to our outstanding Team Members and the amazing collaborative work culture we have built together. Come join our team and see for yourself why we are one of the best places to work. Click the link in our bio for more information. #LifeAtHGV

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We are ecstatic to share that we've been honored with the USA Today Top Workplaces Award for the second consecutive year! This remarkable milestone is a testament to our incredible Team Members and the diverse, collaborative culture we've fostered together. Ready to be a part of something extraordinary? Join our team and discover firsthand why we are celebrated as one of the best places to work: https://my.hgv.com/4hekO1v

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Entreprise de l'année 2022, Gold Stevie Award

Les 100 meilleures entreprises selon le Orlando Sentinel : les meilleurs milieux de travail du centre de la Floride, 2019 pour deux années consécutives

Classé premier meilleur lieu de travail favorable à l'adoption dans l'industrie de l'hôtellerie et du voyage, 2020

Employeur de l'année, ARDA ACE

100 champions de l'innovation et de la diversité, Mogul's, 2018

2018

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