Together, We Can.
Schedule Details:
This position has a Mon-Fri schedule, hours are 8AM-4:30PM ***Schedule is subject to change dependent on business needs***
Remote after 30-60 day training
Why do Team Members like working for us:
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Day 1 Benefit Eligibility
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Driven base pay
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Recognition Programs and Rewards
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Discounted Hilton hotel rates worldwide!
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401(k) program with company match.
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Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
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Paid Sick Days
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Employee stock purchase program
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Tuition reimbursement programs
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Numerous learning and advancement opportunities
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Daily Pay Option*
*Eligibility: All US hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek’s Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.
As an Audit Support Agent, you will be responsible for driving company success through performing the following tasks to the highest standards:
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Performs audits for the National Marketing Center’s reservations for accuracy, and to errors made.
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Responsible for sending and resending confirmation emails and/or letters for reservations or sales presentations as requested.
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Provides an accurate error report and follows up with the report in order to ensure all errors are corrected.
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Maintains a working knowledge of all resorts, Company products, and services as they related to marketing and the Company as a whole.
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Responsible for accurate data entry.
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Completes all required Company trainings and compliance courses as assigned.
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Adheres to Company standards and maintains compliance with all policies and procedures.
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
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A minimum one year of experience in the audit, hospitality, or timeshare field required.
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Maintains a typing proficiency at a rate of 35 words per minute.
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Exemplary organizational skills.
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Computer proficiency in Microsoft Word, Excel, and Outlook.
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Ability to interpret and create spreadsheets.
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Able to use sound judgment; work independently, with minimal supervision.
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Strong analytical and problem solving skills.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Beneficios que respaldan la salud y el bienestar financiero de los miembros del equipo.
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Descuentos en viajes y hoteles para miembros del equipo, familiares y amigos.
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Un equilibrio saludable entre el trabajo y la vida personal con tiempo libre pago y horarios flexibles.
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Eventos de los miembros del equipo que fomentan el compañerismo a través de actividades divertidas.
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Una cultura de mentalidad abierta comprometida con la diversidad y la inclusión.
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Incentivos para los miembros del equipo que demuestran excelencia todos los días.
